Privacy Policy

1. Information We Collect

We only collect information that you choose to give us, plus basic technical data needed to operate the website. Specifically:

• Contact details you submit: your name, company name, email address, and phone number when you request a quote, request a call, or send a message through our website forms.
• Freight details you submit: load type, lanes, dates, and any other information you include in your message.
• SMS program data: your mobile phone number, your opt-in and opt-out status, the date and time of your consent, and the content and timestamps of messages exchanged with us.
• Technical data: IP address and basic request information logged automatically when a form is submitted, used for security and abuse prevention.

We do not collect Social Security numbers, payment card numbers, or government identification through this website. We do not knowingly collect information from anyone under 18 years of age.

2. How We Use Your Information

We use the information you provide only to operate our freight business and respond to you. That includes:

• Responding to quote requests, call requests, and general inquiries.
• Arranging, dispatching, tracking, and confirming freight shipments.
• Sending operational updates such as pickup and delivery status, appointment confirmations, and follow-up on an active or requested load.
• Meeting legal, safety, and regulatory obligations that apply to motor carriers.
• Protecting our website and business from fraud, spam, and abuse.

We do not sell your personal information. We do not use your information for third-party advertising.

3. SMS Text Messaging Program

If you provide your mobile phone number and agree to be contacted by text, you may receive SMS messages from Interstate Freight Corp relating to your quote request, your shipment, or your inquiry. Consent to receive text messages is not a condition of any purchase or service.

How you opt in

You opt in by checking the consent box on a form on this website, by texting us first, or by giving us your mobile number and permission to text you in the course of doing business. We keep a record of when and how consent was given.

Message frequency

Message frequency varies and depends on your activity with us, such as an open quote request or a shipment in progress.

Message and data rates

Message and data rates may apply. Rates are charged by your mobile carrier, not by us.

How to opt out

You can cancel SMS messages at any time by replying STOP to any message from us. After you reply STOP, we will send one confirmation message and will not send further SMS messages unless you opt in again. You may also ask us to stop by calling (615) 241-2622 or emailing info@interstatefreightcorp.com.

How to get help

Reply HELP to any message from us for assistance, or contact us at (615) 241-2622 or info@interstatefreightcorp.com.

Carrier disclaimer

Mobile carriers are not liable for delayed or undelivered messages.

4. How We Share Information

We do not sell, rent, or trade your personal information. We share information only in these limited situations:

• Service providers: vendors that operate our website, email, and messaging systems on our behalf, and only to the extent needed to provide that service to us.
• Shipment partners: when it is necessary to complete a shipment you asked us to move, such as a broker or shipper directly involved in that load.
• Legal and safety: when required by law, subpoena, or regulation, or to protect the rights, property, or safety of Interstate Freight Corp or others.

As stated above, text messaging originator opt-in data and consent are never shared with any third party for any purpose.

5. How Long We Keep Information

We keep contact and shipment information for as long as needed to serve you and to meet legal, tax, insurance, and regulatory record-keeping requirements that apply to motor carriers. We keep SMS consent and opt-out records for as long as required to document compliance. When information is no longer needed, we delete it or render it unreadable.

6. How We Protect Information

We maintain administrative, technical, and physical safeguards designed to protect your information from unauthorized access, disclosure, alteration, and destruction. Our website is served over encrypted HTTPS connections, and form submissions are transmitted securely. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

7. Your Choices and Rights

• You may opt out of SMS messages at any time by replying STOP.
• You may ask us to stop contacting you by phone or email by telling us so.
• You may request a copy of the personal information we hold about you, ask us to correct it, or ask us to delete it.
• Depending on where you live, you may have additional rights under state privacy laws. We honor those rights where they apply.

To make a request, contact us at info@interstatefreightcorp.com. We may need to verify your identity before acting on a request.

8. Cookies and Tracking

This website does not use advertising cookies, tracking pixels, or third-party analytics profiles. Standard server and content delivery logs are kept for security and reliability.

9. Third-Party Links

Our website links to third-party resources such as the FMCSA SAFER carrier lookup. We are not responsible for the privacy practices of websites we do not operate. Please review their policies before providing information to them.

10. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page. Material changes will be posted here. Continued use of our website or SMS program after an update means you accept the revised policy.

11. Contact Us

If you have questions about this Privacy Policy or how we handle your information, contact us:

See also our Terms of Service.